Turnover Times

by Mama Ruby

We are currently shipping all orders in about 5 business days. Please note the week of Christmas does not count as we closed the shop so our family could enjoy some much needed rest. We will begin shipping again on Wednesday Dec 29.

IF YOU WOULD LIKE YOUR ORDER PUSHED TO THE FRONT OF THE LINE AND/OR SHIPPED VIA OVERNIGHT SERVICE, YOU MAY PURCHASE RUSH PROCESSING BY CLICKING HERE.

THANK YOU TO EVERYONE FOR YOUR PATIENCE AND KINDNESS AS WE WORK THROUGH OUR 9TH HOLIDAY SEASON!!!!

If you have any questions or concerns please email me asap at mamaruby@rubyhooping.com and I will personally investigate & remedy your issue.

Business days are defined as Monday thru Friday, not counting holidays. If you email us on the weekend you will get a reply Monday.

If you have already received your tracking number, the item has left our shop and is in the possession of the USPS. 

Please read further for more information about our turnover times:

We define turnover time as the time period between when you order and when we ship the hoop.  Once we ship your package, it will usually take about 3 business days via USPS Priority Mail.   For Canadian orders we ship international which takes about a 1-2 weeks.  For other countries outside the USA, times may vary.

If you have a deadline or a concern please do not hesitate to email me at mamaruby@rubyhooping.com.

We hand craft most things we sell, and promise it will be worth the wait!

This page is updated as often as possible.